
(Airdate: April 18, 2025) This week on County Connections, co-hosts Jim Burke and Commissioner Greg Brotherton welcome Matt Stewart, Director of JeffCom 911, and Heather, a 911 dispatcher. It is Public Safety Telecommunicators Week. We also talked about the basics of 911 call protocols and dispatch, with a detour into what happens when your cellphone or connected watch calls 911 when you fall down or even when you don’t. (HINT: if it is not an emergency, stay on the line and make sure you tell the 911 operator, okay?) We played out to Tombstone Blues by Bob Dylan.